Bydio

… and I had to send in a request for help.

The problem?  I couldn’t load the standard view in Gmail.  I could only get to Gmail with HTML view.  I tried to do it with Firefox 2.0.0.9, and that seems to be the issue.  I tried it with Firefox on both Mac and PC (both running 2.0.0.9) and couldn’t get to standard view.  However, when I tried Gmail in Safari, I had no problem.  I disabled Better Gmail on both Mac and PC with no effect, cleared privacy settings, all the recommended steps… nada.

So I got a response back from Google, and it goes a little something like this:

Thank you for your report.

We are aware of this problem, and our engineers are working diligently to find a solution.

In the meantime, please visit http://mail.google.com/mail/?ui=1 and see if the issue is resolved. If the issue persists, please use the basic HTML version of Gmail at http://mail.google.com/mail/?ui=html. We appreciate your patience, and we apologize for any inconvenience this may have caused.

Sincerely,

The Google Team

So if you run into the same issue with Firefox 2.0.0.9, then this might work for you.

Update: It’s also due to Gmail updating to a newer version. Version 1 works with Firefox 2.0.0.9 but version 2 doesn’t seem to be playing nice.